Privacy Policy
Effective Date: July 8, 2025
1. Introduction
At Refeet, your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website at www.refeet.com. We’re committed to keeping your data safe and transparent about how we use it.
2. Information We Collect
We collect information in three main ways—when you provide it, when we collect it automatically, and when third parties help us process your orders.
a. Personal Information
Provided by you at checkout or account creation:
Full name
Shipping & billing address
Email address
Phone number
Payment details (handled securely via Stripe, PayPal, or Shop Pay)
b. Device Information
Collected automatically when you browse the site:
IP address
Browser type and version
Time zone
Cookies and device identifiers
Browsing actions and patterns on www.refeet.com
c. Order Information
Generated during the shopping process:
Products purchased
Order value and status
Delivery updates
Returns and exchanges
3. How We Use Your Information
We use your data to:
Process and fulfill orders
Communicate order updates and confirmations
Respond to customer support inquiries
Send promotional emails (if opted in)
Screen for potential fraud
Improve website experience and product recommendations
4. Sharing Your Information
We never sell your data. However, we may share necessary information with:
Third-party platforms for payments and order processing (e.g. Stripe, PayPal, Shopify)
Email providers to send newsletters (if you’ve opted in)
Shipping services to deliver your orders
Regulatory authorities when legally required
5. Cookies & Tracking Technologies
Cookies help us remember who you are, personalize your shopping experience, and analyze site usage.
We use cookies to:
Keep items in your cart
Maintain login sessions
Show relevant content
Understand site traffic and performance
You can disable cookies via your browser settings, though parts of the site may not function properly.
6. International Data Transfers
If you’re outside the U.S., please note that your data may be stored or processed in the United States. We ensure any data transfers are secure and compliant with applicable data protection laws.
7. Children’s Privacy
We do not knowingly collect data from children under 13. If you believe your child has submitted personal data, please contact us at privacy@refeet.com so we can remove it.
8. Your Rights
Depending on where you live (e.g., California, EU, UK), you may have rights to:
Request access to your data
Update or correct your personal information
Request deletion of your data
Withdraw consent to marketing
To exercise your rights, email us at privacy@refeet.com. We’ll respond promptly.
9. Data Retention
We retain your personal data only as long as necessary for order fulfillment, legal obligations, or business needs. If you close your account or request deletion, we will remove your data unless we’re required to keep it.
10. Contact Us
If you have questions about this policy or how we use your data, you can reach us at:
Refeet Privacy Team Email: privacy@refeet.com
11. Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Any updates will be posted here with a revised effective date.